Confidence in Our Product and Return Policy
At Eco2Energy, we take pride in the quality and effectiveness of our Eco2Saver device. We are backed by a 10,000,000 DKK insurance from Topdanmark, one of the most reputable insurance providers in the industry. You can find the documentation for our insurance coverage on our website at eco2energy.eu/documentation
. This insurance serves as a testament to the confidence we have in our product, and it assures you that the Eco2Saver device will not harm your engine. In fact, our device is designed to clean your engine and extend its lifespan.
EU Return Policy Compliance: To further demonstrate our commitment to customer satisfaction, we follow the EU return policy regulations, allowing customers a specified timeframe to return the product if they are not fully satisfied. We are confident that you will love the Eco2Saver device and recommend it to others for all their vehicles. We offer a 100% satisfaction guarantee and a return guarantee, ensuring that our customers are fully satisfied with the product's fuel consumption feature.
Return Process: If you are not completely satisfied with the fuel consumption feature of the Eco2Saver device, please contact our customer support team within the specified timeframe outlined by the EU return policy. Provide your order details and the reason for your return, and our team will guide you through the return process.
Please ensure that the product is returned in its original packaging, including all accessories and documentation. The customer is responsible for the return shipping costs unless the return is due to a manufacturing defect or an error on our part.
Refund Process: Upon receiving your returned product, our team will inspect it to verify that it meets our return policy conditions. If your return is approved, a refund will be processed, and a credit will be applied to your original method of payment. The processing time for the refund and the credit appearing on your account may vary depending on your payment provider.
Exclusions: Our return policy does not cover damage caused by improper use, accidents, or normal wear and tear. Returns will not be accepted for products that have been modified, disassembled, or tampered with.